We understand that Authenticity is of great concern when purchasing a branded product from an offshore dealer. When you purchase from DutyFreeIsland rest assured that:
- All of our products are 100% Authentic, Original & Brand New. We DO NOT sell Fakes, Replicas or Refurbished products in any circumstance.
- You are shopping at an established, reputable dealer that has been in business for almost a decade purchasing only from official distributors of respective brands. Click here to see what our 25,000+ past customers have to say about us.
- Products ship with all documentation and paperwork that you would receive in a retail store.
- Several of the Brands we offer ship with International Warranties. Click here to find out more about warranties offered for respective brands.
- You can take your product in to any Official Service center to be verified for Authenticity (They do this checking the movement & Serial no.). If you have any written proof* the item is not genuine, we will refund double the money you paid for the item.
*Must be in-house written proof from a Official Brand Service Center with letterhead, model number of the product, the serial no. on the caseback of the product, the date the product was taken for verification, & the contact information of the person writing the document.