We understand that Authenticity is of great concern when purchasing a branded product from an offshore dealer. When you purchase from DutyFreeIsland rest assured that:

  • All of our products are 100% Authentic, Original & Brand New. We DO NOT sell Fakes, Replicas or Refurbished products in any circumstance.
  • You are shopping at an established, reputable dealer that has been in business for almost a decade purchasing only from official distributors of respective brands. Click here to see what our 25,000+ past customers have to say about us.
  • Products ship with all documentation and paperwork that you would receive in a retail store.
  • Several of the Brands we offer ship with International Warranties. Click here to find out more about warranties offered for respective brands.
  • You can take your product in to any Official Service center to be verified for Authenticity (They do this checking the movement & Serial no.). If you have any written proof* the item is not genuine, we will refund double the money you paid for the item.

If you have any further concerns please read our FAQ and feel free to Contact us.

*Must be in-house written proof from a Official Brand Service Center with letterhead, model number of the product, the serial no. on the caseback of the product, the date the product was taken for verification, & the contact information of the person writing the document.